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Have questions or want to schedule an appointment?
Contact us via email, phone or WhatsApp. Our team is
here to provide you with exceptional care and support.

Medstar Services


Holly Park Road, Barnet N11 3HB

Phone Number: 0800 464 35 00

WhatsApp: +44 7884 511 903

Email: [email protected]

Hours: Mon – Fri: 09.00 – 18.00



Despite all our efforts, we appreciate that on occasion the service provided may fall short of the standards to which we aspire. To help address such cases we have a feedback complaints procedure in place.If you have any thoughts or concerns you would like to raise with us about any aspect of the service provided, please speak to a member of staff. We will do our best to address any issues there and then to make experience better. However, if the matter is not addressable in the moment, we will provide you with a copy of the complaint’s procedure.In addition, the clinic is regulated and inspected by the Care Quality Commission. You may contact CQC for your observations at: Care Quality Commission, National Correspondence Citygate, Gallowgate, Newcastle-Upon-Tyne, NE1 4PA
Email: [email protected] T: 0300 616161

Download compliant’s procedure


If you didn’t manage to complete our Patient Satisfaction Survey, please feel free to download them here by clicking on the relevant survey; you can either post it directly to the clinic, drop it off in person or alternativelyemail us.

Download our patient satisfaction survey

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Medstar app

By entering your phone number, you’ll allow us to send you an SMS with a link to download the Medstar app

Download the Medstar app